In order to help solve the customer's problems, Hangzhou Wankang Industrial Co., Ltd. was established in September this year, and in October set up a special group of brand strategy plan, began to set up a sales support team and customer service team, hoping to solve the customer's urgent problems Give some reference on the plan, there are four major support plans.
1. Quality assurance
Wankang will continue to focus on the production and development of quality products, and in order to thank new and old customers, Wankang guarantees that the price of the products will not be adjusted too much due to brand expenditure within one year.
2. Strong brand promotion support
International: Through the Global Market, Canton Fair, Frankfurt, Outreach
Domestic: Alibaba, exhibition, Yisou, HC, China Auto Parts Community Network, posters, newspapers, news, promotions.
3. Sales model support
In order to better support dealers, Wankang will provide support for operating models, and may even be equipped with specialists to serve customers in the local area to help customers become bigger and stronger.
4. Intimate customer support
Wankang will be equipped with a dedicated customer service staff to address the customer's receipt of goods in a timely manner, return, etc., to solve the worries for customers.